Notes
(Please read carefully) After booking and completing the payment, you will be deemed to have agreed to the following terms and conditions:
About Departure and Postponement
In the event of natural disasters (such as earthquakes, typhoons, or heavy rain), road closures, or other unexpected events affecting travel safety before departure, our company reserves the right to determine whether the trip will proceed as scheduled. We will coordinate with guests to postpone or handle refunds according to the cancellation policy.
In-Vehicle Rules
To maintain quality and cleanliness in the vehicle, the following behaviors are strictly prohibited: eating and drinking, smoking, applying sunscreen, taking off shoes, kicking the seatback, spitting out of the window, or littering. If you feel unwell, please inform the driver and request a vomit bag. Any damage to or soiling of the vehicle’s interior equipment must be compensated for in cash on-site at replacement cost.
Weather Impact Statement
If weather conditions result in certain attractions not being at their ideal viewing condition, this cannot be used as a reason for cancellation or refund. Thank you for your understanding.
Flexible Itinerary Adjustments
If delays, changes in attractions, or route adjustments occur due to traffic, weather, or other force majeure factors, the itinerary will be adjusted flexibly as needed. The company does not bear liability for any related compensation, and we appreciate your cooperation and understanding.
Personal Belongings
Please take good care of your cash and valuables. Our company cannot be held responsible for any loss or damage during the trip.
FAQ
Q1|Can I combine both routes in one day?
Due to time and distance limits, we suggest choosing either the mountain or lake route.
Q2|Will I experience altitude sickness?
Hehuanshan is at high elevation but we only stay briefly. Bring warm clothes and rest if needed.
Q3|Do I need tickets for the Skywalk or farm?
Yes, tickets are required for Cingjing Farm and Skywalk. The driver can help you purchase on-site.
Q4|Can I add an afternoon tea or photo stop?
Yes. Carton King and Small Swiss Garden have optional cafés and photo zones.