Notes
(Please read carefully) After booking and completing the payment, you will be deemed to have agreed to the following terms and conditions:
About Departure and Postponement
In the event of natural disasters (such as earthquakes, typhoons, or heavy rain), road closures, or other unexpected events affecting travel safety before departure, our company reserves the right to determine whether the trip will proceed as scheduled. We will coordinate with guests to postpone or handle refunds according to the cancellation policy.
In-Vehicle Rules
To maintain quality and cleanliness in the vehicle, the following behaviors are strictly prohibited: eating and drinking, smoking, applying sunscreen, taking off shoes, kicking the seatback, spitting out of the window, or littering. If you feel unwell, please inform the driver and request a vomit bag. Any damage to or soiling of the vehicle’s interior equipment must be compensated for in cash on-site at replacement cost.
Weather Impact Statement
If weather conditions result in certain attractions not being at their ideal viewing condition, this cannot be used as a reason for cancellation or refund. Thank you for your understanding.
Flexible Itinerary Adjustments
If delays, changes in attractions, or route adjustments occur due to traffic, weather, or other force majeure factors, the itinerary will be adjusted flexibly as needed. The company does not bear liability for any related compensation, and we appreciate your cooperation and understanding.
Personal Belongings
Please take good care of your cash and valuables. Our company cannot be held responsible for any loss or damage during the trip.
FAQ
Q1. Can I request an English-speaking driver?
Yes, we can arrange English-speaking drivers. Please let us know when booking, and we will quote accordingly.
Q2. Can you help us book accommodation?
We’re happy to suggest hotels or ideal areas to stay. However, due to frequent discounts and rewards on booking platforms, we recommend you book directly for the best rates.
Q3. Can the driver act as a tour guide?
Our drivers are glad to provide explanations while en route. However, due to limited parking in certain areas, they may not be able to accompany you into sites. They’ll offer guidance from the vehicle to help you explore more efficiently.
Q4. What’s included in the charter price?
The price includes vehicle, driver, fuel, tolls, and parking. Entrance tickets and meals are not included.
Q5. Are child safety seats available?
We can provide one child safety seat per vehicle for children under 4 years old. Please inform our team during the inquiry if you need one.
Q6. Can I customize the itinerary?
Absolutely. All routes are fully customizable based on your schedule and preferences.
Q7. Can we make spontaneous stops during the trip?
If time and route allow, our drivers are happy to adjust. As long as the stop is on the way and doesn’t require detours or backtracking, we’re flexible. Please check with your driver or our team in advance.
Q8. Will the driver help with luggage?
Handling luggage isn’t a required duty, but most drivers are happy to assist with loading and unloading at the vehicle. Let us know in advance if you need extra help.
Q9. Do you provide airport transfers?
Yes, we offer airport pickup and drop-off from all major airports in Taiwan.
Q10. What happens if there’s bad weather or traffic?
We’ll stay in touch and help adjust the route or schedule to ensure a smooth and safe trip.
